Terms of service
Terms of Service - Fancy Nancy Gifts
Welcome to Fancy Nancy Gifts! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. General Terms
By placing an order with Fancy Nancy Gifts, you agree to the terms outlined in this agreement. If you do not agree to these terms, please refrain from using our website or making a purchase.
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page, and your continued use of the site will constitute your acceptance of such changes.
2. Products and Availability
All products listed on our website are subject to availability. While we make every effort to ensure accurate product descriptions and stock levels, we cannot guarantee that all items will be available at the time of purchase. In the case of an unavailable product, we will notify you and provide a full refund if necessary.
3. Order and Payment
When you place an order on our website, you are offering to purchase products in accordance with these Terms of Service. Fancy Nancy Gifts reserves the right to accept or decline any order, or cancel orders that are deemed suspicious or fraudulent.
Payment for all orders is processed through secure payment gateways. We accept all major credit cards, debit cards, and other online payment methods. All transactions are in South African Rand (ZAR).
4. Shipping & Delivery
We currently ship only within South Africa. Shipping costs are calculated at checkout and are based on the delivery address and the size of your order.
Processing Time: Orders are processed within 2-5 business days.
Delivery Time: Delivery takes approximately 7-14 business days, depending on location and courier availability.
While we make every effort to ensure timely delivery, Fancy Nancy Gifts is not responsible for delays due to third-party couriers, weather, strikes, or other external factors. Rest assured, we partner only with trusted courier services to ensure your order reaches you safely. However, please note that we cannot be held responsible for any damage caused during transit.
5. Returns & Refunds
Due to the nature of our mystery boxes, we do not accept returns, exchanges, or cancellations once an order has been confirmed. Please make sure you are satisfied with your selections before finalizing your purchase. We thoroughly check all items before dispatch to ensure the highest quality and satisfaction. However, if you experience any issues with your order, please contact us at support@fancynancygifts.com within 48 hours, and we will review your case.
6. Privacy & Data Security
We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to our Privacy Policy.
7. Intellectual Property
All content on the Fancy Nancy Gifts website, including but not limited to text, images, logos, and designs, are the intellectual property of Fancy Nancy Gifts and are protected by copyright laws. You may not use, reproduce, or distribute any content without prior written consent from Fancy Nancy Gifts.
8. Limitation of Liability
Fancy Nancy Gifts is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the purchase price of the product(s) purchased.
9. Governing Law
These Terms of Service are governed by the laws of South Africa. Any disputes arising out of or relating to these terms will be resolved under South African law and in the jurisdiction of South African courts.
10. Contact Information
If you have any questions or concerns regarding our Terms of Service, please contact us at:
📧 Email: info@fancynancygifts.com
By using the Fancy Nancy Gifts website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for shopping with us!